Certificate II in Hospitality - Restaurant Operations

Clark Education City’s Certificate II in Hospitality is designed for those wanting to pursue an Food and Beverage operations career and reflects the skills and knowledge required to be competent in a range of activities and functions requiring basic operational and practical skills. Combines industry relevant learning and assessment strategies, guiding students in developing a competitive advantage for success.

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Course Duration

4 months

Average Contact Hours

18 per week

Pre-Requisite

IELTS Entry 5.5 or equivalent

Professional Development

All assessments undertaken are designed to replicate the types of skills and standards that will be required for success in the restaurant industry eg. practical demonstrations, project-based work and presentations. Additional services provided to CEC students to enhance their employability include the following:

  1. Resume Workshop
  2. Interview Skills Workshop
  3. English for Hospitality
  4. Australian Culture, Language and Communications Workshop
  5. Careers and Further Education Workshop
  6. Student Mentoring
  7. Industry Tours
  8. Work Experience
  9. Uniforms

Qualification Pathways

Certificate III
Certificate IV
Diploma
Advanced Diploma
Bachelor Degree
Graduate Certificate
Graduate Diploma
Masters Degree
Doctoral Degree

Career Pathways

Successful participants will graduate with the skills and knowledge to advance to the role of an operational position within a hospitality operation specifically in the restaurant sector of the industry.

Course Outline

Students are required to complete the following units of competency under the Australian Qualifications Framework to be awarded the SIT20207 Certificate II in Hospitality

COMMUNICATION AND TEAMWORK
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
SITXCOM004A Communicate on the telephone
SITXCOM003A Deal with conflict situations

OCCUPATIONAL HEALTH AND SAFETY
SITXOHS002A Follow workplace hygiene procedures
SITXOHS001B Follow health, safety and security procedures

WORKING IN INDUSTRY
SITHIND001A Develop and update hospitality industry knowledge
SITHIND002A Apply hospitality skills in the workplace

FOOD & BEVERAGE
SITHFAB001B Clean and tidy bar areas
SITHFAB002B Operate a bar
SITHFAB003A Serve food and beverage to customers
SITHFAB005A Provide table service of alcoholic beverages
SITHFAB009A Provide responsible service of alcohol
SITHFAB012A Prepare and serve espresso coffee
SITHFAB227A Operate and maintain cellar systems

FINANCE
SITXFIN001A Process financial transactions

Pre Enrolment Information

CEC will provide you with the following additional information prior to enrolment:

  1. Student selection, enrolment, SSP Visa and induction/orientation procedures
  2. Course information, including content and vocational outcomes
  3. Fees and charges, including refund policy and exemptions (where applicable)
  4. Provision for language, literacy and numeracy assistance
  5. Student support, including any external support the CEC has arranged for students
  6. Flexible learning and assessment procedures
  7. Welfare and guidance services
  8. Appeals and complaints procedures
  9. Disciplinary procedures
  10. Staff responsibilities for access and equity as provided for in CEC’s code of practice
  11. Living in Clark Special Economic Zone (CSEZ)

RTO Provider Number 40079



This Qualification is recognised within the Australian Qualifications Framework