Certificate III Business

Clark Education City’s Certificate III Business is designed for those wanting to pursue a Clerical or Administration Officer career offering skills in customer service, information management, workplace effectiveness and communication; providing technical advice and providing support to a team. Combines industry relevant learning and assessment strategies, guiding students in developing a competitive advantage for success.

Course Duration

12 months

Average Contact Hours

18 per week

Pre-Requisite

IELTS Entry 5.5 or equivalent

Professional Development

All assessments undertaken are designed to replicate the types of skills and standards that will be required for success in the business industry eg. practical demonstrations, project-based work and presentations. Additional services provided to CEC students to enhance their employability include the following:
  1. Resume Workshop
  2. Interview Skills Workshop
  3. English for Business Management
  4. Australian Culture, Language and Communications Workshop
  5. Careers and Further Education Workshop
  6. Student Mentoring
  7. Industry Tours
  8. Work Experience
  9. Uniforms

Course Outline

OCCUPATION HEALTH AND SAFETY
Participate in OHS processes

CUSTOMER SERVICE
Deliver a service to customers
Deliver and monitor a service to customers
Recommend products and services

ADMINISTRATION
Maintain financial records
Maintain business resources
Purchase goods and services

IT USE
Create and use spreadsheets
Create and use databases
Design and produce text documents
Design and produce business documents

INFORMATION MANAGEMENT
Process and maintain workplace information
Organise workplace information
Utilise a knowledge management system

COMMUNICATION
Communicate in the workplace
Process customer complaints
Work effectively with diversity

WORKPLACE EFFECTIVENESS
Organise and complete daily work activities
Work effectively with others
Organise personal work priorities and development

Pre Enrolment Information

Clark Education City will provide you with the following additional information prior to enrolment:
  1. Student selection, enrolment, SSP Visa and induction/orientation procedures
  2. Course information, including content and vocational outcomes
  3. Fees and charges, including refund policy and exemptions (where applicable)
  4. Provision for language, literacy and numeracy assistance
  5. Student support, including any external support the CEC has arranged for students
  6. Flexible learning and assessment procedures
  7. Welfare and guidance services
  8. Appeals and complaints procedures
  9. Disciplinary procedures
  10. Staff responsibilities for access and equity as provided for in CEC’s code of practice
  11. Living in Clark Special Economic Zone (CSEZ)

This is a NTR registered program