
Course Duration | 18 months |
Average Contact Hours | 18 per week |
Pre-Requisite | IELTS Entry 5.5 or equivalent |
Professional Development | All assessments undertaken are designed to replicate the types of skills and standards that will be required for success in the business industry eg. practical demonstrations, project-based work and presentations. Additional services provided to CEC students to enhance their employability include the following:
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Course Outline | OCCUPATION HEALTH AND SAFETY Participate in OHS processes Monitor a safe workplace CUSTOMER SERVICE AND MARKETING Deliver a service to customers Deliver and monitor a service to customers Recommend products and services Coordinate implementation of customer service strategies Address customer needs Promote products and services Identify and evaluate marketing opportunities ADMINISTRATION Maintain financial records Maintain business resources Report on financial activity Organise meetings Manage meetings Purchase goods and services IT USE Create and use spreadsheets Create and use databases Design and produce text documents Design and produce business documents LEARNING AND DEVELOPMENT Develop teams and individuals Manage programs that promote personal effectiveness INFORMATION MANAGEMENT Process and maintain workplace information Organise workplace information Utilise a knowledge management system Manage information or knowledge management system COMMUNICATION Communicate in the workplace Process customer complaints Make a presentation Work effectively with diversity WORKPLACE EFFECTIVENESS Organise and complete daily work activities Work effectively with others Organise personal work priorities and development Manage personal work priorities and professional development RISK MANAGEMENT Identify risk and apply risk management processes Manage risk CONTINUITY Work effectively in a business continuity context Develop and maintain business continuity plans PROJECT MANAGEMENT Manage projects |
Pre Enrolment Information | Clark Education City will provide you with the following additional information prior to enrolment:
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| This is a NTR registered program |









